534 2nd Street Pike, Southampton, PA 18966
Stay Organized With PetDesk
Download the PetDesk app and connect it directly to our system. As a valued client of Family Pet Clinic, you get access to all its features for free!
- Quick and easy download that won’t take up much space
- Convenient reminders for annual checkups and vaccinations
- Optional calendar integration to never miss flea, tick, or heartworm prevention
- Appointment request tool to schedule visits at your convenience
- No unwanted messages or ads, just what you need for your pet’s care
Once you download the app, sign up using the email address linked to your account with us. Your pet’s information will update overnight, so if you don’t see everything right away, check back the next day for updates and records.
PetDesk makes staying connected with your pet’s care simple and hassle-free. With features like real-time messaging, appointment requests, and automatic reminders, it ensures you never miss an important update about your pet's health.
Designed to improve communication between pet owners and veterinary teams, PetDesk provides easy access to vital pet health records and services. It helps you stay on top of your pet’s well-being with convenience and ease.
What is PetDesk?
PetDesk is a user-friendly app designed to keep pet owners connected with their veterinary care team. It provides easy access to updated pet records, two-way messaging, and automated reminders, ensuring pet owners stay informed and organized. The app helps streamline communication and keeps both pet parents and clinic staff on the same page.
The Vision Behind PetDesk
PetDesk was created to bridge the communication gap between veterinary providers and pet owners. By making pet health services more accessible and improving communication, PetDesk helps ensure better health outcomes for pets. The app simplifies scheduling, record-keeping, and messaging, making it easier to manage your pet’s well-being.

How Does PetDesk Work?
PetDesk functions as a centralized platform where pet owners can efficiently manage their pet’s healthcare needs. The app offers a variety of features designed to improve convenience and accessibility for pet owners and veterinary teams.
Appointment Scheduling and Reminders
PetDesk’s online booking software is designed to enhance the veterinary experience for both pet owners and clinic staff. By syncing with the PIMS in real time, the app ensures a smooth and efficient scheduling process. Once an appointment is booked, automated reminders are sent to pet owners, helping to reduce no-shows and allowing the clinic to manage its schedule more effectively.
Two-Way Messaging
PetDesk allows pet owners to communicate directly with their veterinary team through real-time messaging. This feature reduces the need for lengthy phone calls while ensuring all messages are accessible to clinic staff for seamless coordination.
Access to Medical Records
Keeping track of your pet’s complete health history has never been easier or more convenient. PetDesk securely stores and provides easy access to medical records, vaccination history, lab results, and prescription details whenever you need them.
Medication Tracking
With PetDesk, you will never miss an important dose of your pet’s medication. The app sends timely reminders to help pet owners stay on track with prescriptions and preventive treatments like flea, tick, and heartworm prevention.
Why is PetDesk Good for Pet Owners?
PetDesk offers multiple benefits that make managing pet healthcare simple and stress-free
Convenience at Your Fingertips
All of your pet’s important health records, appointment reminders, and communications are stored in one place. No more searching through paperwork or missing important dates.
Improved Health Management
With scheduled reminders for checkups and medication, PetDesk helps ensure pets receive the care they need on time. Staying proactive with your pet’s health can prevent minor issues from becoming major concerns.
Strengthened Communication
The two-way messaging feature allows for easy and direct conversations with veterinary staff. This enhances transparency and makes it easier to address concerns about your pet’s health.
Time-Saving
PetDesk simplifies pet healthcare management by making appointment scheduling, medical record access, and communication more efficient. A few taps on your phone keep you informed, prepared, and connected to your veterinary care team.
How to Install the PetDesk App
Setting up the PetDesk app is quick, easy, and takes just a few minutes. Follow these simple steps to get started:

1
Download the App
Search for "PetDesk" in the App Store if you're using an iOS device or the Google Play Store for Android. Click "Download" or "Install" to begin the process.
2
Create an Account
Once the app is installed, open it and sign up for an account. You'll need to provide some basic information, such as your name, email address, and your pet's details.
3
Connect With Your Pet Care Providers
Link your account with your pet care providers by searching for their practice within the app and connecting.
4
Set Up Your Preferences
Customize your notifications and preferences within the app. This ensures that you receive reminders and messages in a way that suits your lifestyle.
